The Free plan has everything to empower your customers to experience Amazon-like automated support on your Shopify store:
- Helpbot - Automate your support 24X7 with Faqprime Helpbot 'All help in one place' (FAQ+Contact us+WhatsApp+Track order). No need to hire additional chat support agents to answer repeated queries like 'Where is my order'.
- Help Center/FAQ Page - Create a multilingual, SEO-friendly beautiful Help center/FAQ page organized into categories with google-like autocomplete search. Style the page to match your store theme.
- FAQ Templates - Edit/change 25 pre-filled FAQs, add images, videos & links. Make them active/inactive and hit the 'Save' button. The changes will automatically reflect in both the Helpbot and the FAQ page.
- WhatsApp Chat button - Unlimited WhatsApp chats, add multiple support agents/WhatsApp phone numbers, use avatars for support agents.
- WhatsApp Social Share button - to increase referral sales and revenue on your store. Choose from multiple social share and follow options.
- Contact us Form Page with Captcha - Receive the customer support inquiries via Email. Configure your email ID and set the field as required or optional.
- Track Order Page - Branded Track order page & Helpbot to help your customers through an intuitive self-service experience to get the delivery status of their order.
- Callout card that increases clicks on Helpbot.
- Customization - Style your Helpbot by changing theme colour, the position of the bot, button text and more.