- Head to FAQ+Contact us+WhatsApp+Track app under Apps section in your Shopify store.
 - Find 'FAQ Templates' section and click on 'Edit FAQs'.
 - Now to edit an existing FAQ click on 'Edit' and update the Question, Answer, and Category.
 - Turn on/off the FAQ by setting its status as 'Active'/'Inactive'.
 - Click on 'Save'.
 
 
Note: To reflect the changes you must save by clicking the 'Save' button.